Get In Touch for Complaints
We will acknowledge receipt of your complaint as soon as possible. We are committed to investigating your complaint and providing feedback within 6 weeks, or as soon as reasonably possible.
If you are unsatisfied with the outcome of the complaint, then you can contact the FAIS Ombudsman at:
o Postal Address: P.O. Box 41, Menlyn Park, 0063
o Telephone: 012 762 5000 / 086 066 3274
o Email: info@faisombud.co.za
o Website: www.faisombud.co.za